https://kayteeblake.com/data-model-problem-statement daily 0.75 2023-05-10 https://kayteeblake.com/npr-network-infrastructure daily 0.75 2025-01-21 https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/a168ea79-028a-48f6-a6c4-dfa65481110d/new+york+public+radio.png NPR Network Infrastructure Because each of the 250+ member stations in the network are independently owned, the data model had to accommodate a number of use cases. New York Public Media is an example of one that's pretty straightforward. https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/b5555405-e1ea-4a57-b3a4-9017ad70a455/arizona+public+media.png NPR Network Infrastructure Arizona Public Media is a little bit more complex, but the model can still handle it. Here, you can see that the Arizona Board of Regents holds the member station's FCC license. https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/6c5c3da5-c80a-4e74-aa7c-588700efa48b/kera.png NPR Network Infrastructure The model can also accommodate consortia — large-scale, long-term collaborations between many member stations. https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/33a3b2d3-1fae-454d-b5a4-7f7ea031d99a/american+public+media.png NPR Network Infrastructure One of my favorite examples! This shows one of the more complex relationships, where one overarching organization owns two member stations who operate varying numbers of broadcast stations. Before the data model existed, each broadcast station was treated as its own organization. Yikes!! https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/58a791e6-fd44-4e0f-8074-bda6272cd575/datamodel.jpg https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/890d5dde-217b-47f0-9a11-a41a0dd0e270/ugh+but+why.png https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/280d2933-4e09-480f-b96c-ad663f983765/SSO.png https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/cb0eb78a-18a5-4686-9761-6ca8e6614def/IMG_1671.jpg https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/1679665279463-VAF9GIKE5ZJJHJZ85CJN/Map+of+Station+Tools.drawio+%281%29.png https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/2857105f-7e9f-494f-ab7a-078e42ee0a00/ipevo.png https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/70cf5414-fe27-4a42-98c9-5c6b2e75897d/migration+flow.jpg https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/cb393648-4bb9-42a9-90d3-4a8c0a2eb329/glossary.png https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/d52ea233-0f85-4abb-91cc-605ceac91310/concept+map+2.jpg https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/1683564954765-5IR8O3BASNGUTNPAROR6/datamodel.jpg https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/18426e78-8dc0-4197-baf4-8825d6f7b7bd/organization+record.png https://kayteeblake.com/npr-studio-workspace daily 0.75 2025-01-20 https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/1683154297488-K09N7VBU3OPF50GT52KH/apps.png NPR Studio Station staff can access connected apps, as well as task-based apps built on top of Salesforce. Self-reported responsibilities (chosen from a finite list) determine default access to apps and tasks, and Studio admins at each station are authorized to provide access to any other app. https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/bd7a5ead-bd3c-4073-b9f9-ac6044fdf802/announcements.png NPR Studio Whenever someone at NPR publishes new information, station staff can access it in the same space where they're getting their work done (and via an email notification). This also provides the ability to see who published the information and interact with them through likes and comments. https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/ecb7a6b9-4eb0-4c2e-b976-4a82dc87c532/announcements-backend.png NPR Studio On the backend, all NPR staff can draft, publish, monitor, and archive their communications centrally. https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/dcc6ce76-d12b-4a74-a389-ad40ae4ac4e0/groups.png NPR Studio Groups provide spaces where folks across public media can connect with each other. This allows anyone to jump in to ask and answer questions (easing the burden on NPR support staff, since it avoids a new ticket), share best practices with each other, celebrate wins, and build community. https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/b94694ea-6ff7-4872-9edb-9700f4d46dc4/resources.png NPR Studio NPR staff publish and manage resources like reference guides, brand kits, and standards centrally. This invites collaboration across teams, distributes the maintenance burden across more people, and prevents duplicative or conflicting information from being published in the first place. Station staff can easily reference this information through the resources section. https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/78296c46-5e34-4337-be42-ce493c858dcd/support.png NPR Studio Station staff can find help through a Salesforce-powered support center. They can access articles, file tickets, and see tickets their station colleagues have filed. On the backend, the NPR support team can manage the knowledge base centrally, as well as interact with a much more robust and usable ticketing system. https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/ac8fa0ec-715e-4fc7-bf4e-3e530eadc1ed/profile.png NPR Studio Station staff tell us about their job through their profile, which they set up during registration. https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/ba59e7e2-a3b4-4463-a5e4-3c942ca286e4/manage.png NPR Studio Each station has at least one (often two) trained Studio admins who can manage their colleagues' accounts. https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/748c1b6b-8f2c-488f-b1e3-d665b8837498/add.png NPR Studio Admins are responsible for adding and removing users as needed, as well as providing additional permissions on a case-by-case basis. https://images.squarespace-cdn.com/content/v1/641da87e816e57519c085906/1683327274644-99C1T9C5KY279R25241J/apps.png 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